terms of service

1. Agreement to Terms

By accessing or using Guile's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services. These terms apply to all users of the platform, including barbers, clients, and visitors.

2. Description of Service

Guile provides a booking and payments platform connecting barbers with their clients. Our services include appointment scheduling, payment processing, profile management, and related features. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Accounts

To use certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate, current, and complete information during registration and keep your account information updated.

4. Barber Responsibilities

Barbers using Guile agree to: provide accurate service descriptions and pricing, honor confirmed appointments, maintain appropriate licenses and insurance, comply with all applicable laws and regulations, and treat clients professionally and respectfully.

5. Client Responsibilities

Clients using Guile agree to: provide accurate contact information, arrive on time for appointments, cancel with reasonable notice when necessary, pay for services as agreed, and treat barbers professionally and respectfully.

6. Payments and Fees

Guile facilitates payments between clients and barbers. We charge a small service fee on transactions. Barbers set their own prices for services. All fees are clearly displayed before booking confirmation. Refunds and cancellation policies are set by individual barbers.

7. Cancellation Policy

Cancellation policies may vary by barber. We encourage barbers to clearly communicate their cancellation terms. Late cancellations or no-shows may result in charges as specified by the barber's policy. Repeated violations may result in account restrictions.

8. Intellectual Property

All content, features, and functionality of Guile are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

9. Privacy

Your use of Guile is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.

10. Limitation of Liability

Guile is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the fees paid to us in the past twelve months.

11. Contact

For questions about these Terms of Service, please contact us at legal@guile.app