We collect information you provide directly: name, email, phone number, payment information, and profile details. We also collect usage data: how you interact with our platform, device information, and location data when you permit it.
We use your information to: provide and improve our services, process payments, send booking confirmations and reminders, communicate with you about your account, analyze usage patterns to improve our platform, and comply with legal obligations.
We share information with: barbers and clients as necessary for bookings, payment processors to complete transactions, service providers who assist our operations, and legal authorities when required by law. We never sell your personal information to third parties.
Payment processing is handled by Stripe. We do not store complete credit card numbers on our servers. Stripe's privacy policy governs how they handle your payment information. We retain transaction records for accounting and legal purposes.
We implement industry-standard security measures to protect your information. This includes encryption in transit and at rest, secure server infrastructure, regular security audits, and access controls for our team. However, no system is completely secure.
You have the right to: access your personal information, correct inaccurate information, delete your account and associated data, opt out of marketing communications, and export your data in a portable format.
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal, accounting, or business purposes even after account deletion.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use of Guile after changes constitutes acceptance of the updated policy.
For questions about this Privacy Policy or your personal information, please contact us at privacy@guile.app